State Farm® Insurance Agent Tom Fladd

"I was scared when looking into quotes due to being young and having dealt with agents that take advantage of that, this experience provided me with the complete opposite of that. I have been helped by Marlen continuously, she is amazing, same as the whole staff! They are super helpful and genuinely want to help as well as explain everything to avoid confusion!! Special shout-out to Marlen!! She is amazing!!"

"Good and friendly service always Great rates ,easy and app friendly for payment Alway super helpful"

"Worked with Marlen who was an angel through the transfer of insurance between states. I recommend requesting her for your needs!"

"Excellent service helping me change 3 State Farm insurance policies from another state to Texas policies. Friendly and knowledgeable"

"No Stars Period! Worst Insurance Agent ever! He has messed up on my daughter’s policy and mine. I recently tried to remove a vehicle from my policy and a lienholder on another vehicle in January 2024 and they removed two vehicles instead of one. Then the whole policy got cancelled and it had to go through underwriting. It has taken more than 3 months to get it fixed. During those 3 months, I requested for him to call me at least twice and he never did. I finally had to call State Farm directly and they told me the agent messed up all the while the agent’s office told me State Farm messed up. I just called State Farm again to follow up and they 3-way called with Tom Fladd to get him on the phone. He basically couldn’t answer my questions and had to keep putting me on hold to ask his staff. When I asked why he never called me, he said he didn’t have time to call me whenever I wanted. HE DOESN’T CARE PERIOD! Im switching to someone who cares. He doesn’t deserve another dime out of me!"

"I had previously been a State farm customer with Tom Fladd and I called for a quote on returning. All the service was still very friendly helpful and polite but the news on the quote was not great so I did not switch."

"Friendly knowledgeable staff. I appreciate they took the time to answer all my questions."

"staff is always super helpful and friendly"

"Marlen was very nice and kind while helping me get a quote on life insurance for my parents. I appreciate the time she took to explain the details to better understand it."

"I really recommend Marlen. She is very positive and she will find the right savings for you. I don’t have enough words to express my gratitude to Marlen for helping me moving my cars and home insurance to State Farm, and, obviously, saving a good chunk of money thanks to her. Mil gracias, Marlen. Rodolfo"

"Saved me a ton of money 💰!!!"

"Great Service to help lower our insurance and provide amazing coverage! Truly felt like family with their service. Thank you"

"Great service Lorena is very knowledgeable she always answers any questions I have and very helpful Tom is very helpful as well I'm glad I switched over from progressive to statefarm. I highly recommend tom fladd statefarm Jesse N"

"High Five"

"Been with this company for a long time very helpful in anything that i need thnx state farm"

"Tom is very rude individual with a temper problem. He lashes out at clients when he’s not happy. Very unprofessional!!!"

"Tom and Abigail were extremely helpful with getting my car and renters insurance. I highly recommend them for all of your insurance needs."

"Great service Abigail has been really helpful, and saving money love State Farm."

"Abigail has been extremely helpful with getting me switched over from another agency and making sure all my paperwork is in order. She's been proactive and I really appreciate her diligence and responsiveness."

"I m lucky enough, I got associated with Tom Fladd and team..always there to guide and assist. Recommended services !! Thanks VJ"

"Very friendly and helpful with my insurance options and plans. Always available to assist and getting you the best deal."

"Tom is fantastic! Finds savings to pass on to his clients and is always available to help us with anything insurance related, even when we don't know what to do - we start with Tom and he holds our hand and gets whatever we need taken care of!"

"Great agent who gives great advice."

"Tom and Lorena did a great job getting my family homeowners insurance, car insurance, and business insurance. They were able to do what many companies were not able to do. Thank you so much! I appreciate Lorena being available to answer my questions every step of the way :)"

"Tom has been an amazing help. I switched to Tom from another agent within State Farm after frustration with feeling like I was not able to get the level of service I wanted. Tom sat with me to adjust my policy, and review details that made me feel like I finally had a good understanding of, and a voice in my policy; not to mention finding ways to help reduce the overall cost. Extremely professional and helpful, and would recommend him to anyone! Thanks, Tom!"